Gavin Sowry
Garden Railroader and Raconteur
8| just wondering if anyone else is suffering the same frustration I am having trying to source a spare part from Bachmann. Yes, I am aware of the Limited Lifetime gaurantee, and packing up the loco, and sending back (and some lucky people have received new locos), but all I want is a small gear wheel, worth probably 50 cents. They won't supply, it doesn't exist, send the loco back etc is all I can get out of Bachmann, despite them actually supplying a spare some 10 years ago (that part lasted 20 minutes before it too stripped).
All I want is a gear wheel for the Bachmann Porter Side Tank loco (the original version with the plastic side rods). It is actually two gears, side by side, that fit on an idler axle, one gear meshing with the worm drive, and the other with the final drive on the main axle.
Does any one have one? Does anyone make suitable replacements?
Please don't tell me to send the loco back.... that costs more than the loco is worth, and I've read all the other stories on here about this.
I had a similar experience with Aristo Craft, my Train Engineer had the crystal fall out, and didn't have enough 'leg' on it to resolder. Usual story, send it back etc etc. But I e-mailed them, and explained all I wanted was the part, worth $2 tops, to do it myself. In less than a week, the part arrived, and 10 minutes later, I was running trains again, Their strength, I believe, is they have people that know what they are talking about.
All I want is a gear wheel for the Bachmann Porter Side Tank loco (the original version with the plastic side rods). It is actually two gears, side by side, that fit on an idler axle, one gear meshing with the worm drive, and the other with the final drive on the main axle.
Does any one have one? Does anyone make suitable replacements?
Please don't tell me to send the loco back.... that costs more than the loco is worth, and I've read all the other stories on here about this.
I had a similar experience with Aristo Craft, my Train Engineer had the crystal fall out, and didn't have enough 'leg' on it to resolder. Usual story, send it back etc etc. But I e-mailed them, and explained all I wanted was the part, worth $2 tops, to do it myself. In less than a week, the part arrived, and 10 minutes later, I was running trains again, Their strength, I believe, is they have people that know what they are talking about.
