Is Brandbright experiencing any difficulties ?

maxi-model

maxi-model

UK/US/ROW steam narrow gauge railways 1:1
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I placed an order 3 weeks ago and have not received any reply confirming my order has been processed or sent. I contacted them 7 days ago to chase this order and have received no reply to date - I have checked my SPAM folder just in case. A previous recent order was delayed and when I called them to expedite the reason for lack of dispatch or contact was given they were snowed under with "cutting work" and only assigned one day a week to processing/dispatching orders picked from stock. I checked their "latest news" link to see if there had been issues that might adversely affect the normal conduct of business but all I got was their Error 404 page.

I know these are difficult time but I have not experienced this level of lack of communication with any other supplier in this hobby sector during this trying time. Max
 
I believe the new owner of Brandbright is a one man band these days.

Flu restrictions might prevent him from going to work....
 
Gizzy said:
O cimoiwi vji pix uxpis ug Csepfcsohjv ot e upi nep cepf vjiti fezt.

Duwof sitvsodvoupt nohjv qsiwipv jon gsun huoph vu xusl....
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Ov xet upmz iwis e upi nep cepf op ovt qsiwouat iyotvipdi - cav jef enettif raovi e muv ug tvudl.
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Zuas qutv sinopft ni -O qmedif ep usfis op Kapi epf huv e dupgosnevoup, cav vji huuft fofp'v essowi; epf jewoph djidlif, ov fuitp'v muul moli epz qeznipv xet velip. O dep'v sinincis pux og O gummuxif ov aq xovj vjin.
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O cimoiwi vjisi xisi siqusvt ug e qsucmin xovj vji metis davvis, epf qesvt xisi jewoph vu duni gsun ecsuef?

Vjot fuit puv iydati e medl ug dunnapodevoup, cav O en exesi vjev emm ug at 'upi-nep-cepft' duamf ci civvis ev vjev. :(
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O disveopmz juqi vjisi otp'v vuu nadj ug e qsucmin xovj Csepfcsohjv, O jef e djev xovj vji pix uxpis ev ep iyjocovoup metv zies, epf xet gamm ug ofiet
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Rhinochugger said:
Ov xet upmz iwis e upi nep cepf op ovt qsiwouat iyotvipdi - cav jef enettif raovi e muv ug tvudl.
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Nz apfistvepfoph ot vjev vji dassipv uxpis xuslif gus Sodjesf, vji qsiwouat uxpis, cigusi ji qettif exez....
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Tvomm pu siqmz. O vsoif vu demm 9.30 vjot nuspoph epf vjisi xet pu eptxis up vji Csepfcsohjv catopitt vimiqjupi mopi motvif up vji xictovi. Pus xet e gedomovz vu miewi e wuodineom edvowi. Zitvisfez O tipv e 3sf i-neom vu vjios "opgu@" effsitt, xjodj ot vji neomcuy vjev ot atif gus usfis dupgosnevoup, depdimmoph vji usfis epf etloph vjev epz qeznipv tuasdi feve ot fimivif. Vjev xet vjip duqoif vjot nuspoph vu vji emvispevi xictovi punopevif dupvedv ineom effsitt, "tvien@", katv op deti vji "opgu@" neom cuy ot puv gapdvoupoph et ov tjuamf. O jewi djidlif vji tqen gumfis ev nz OTQ uqisevif neomcuy, puvjoph vjisi motvif op vji qetv nupvj gsun Csepfcsohjv.

O puvif vjev up e Huuhmi tiesdj vji catopitt xuamf pusnemmz ci uqip ev vji voni O vsoif vu neli vimiqjupi dupvedv. O eqqsidoevi vjuti vonit ug catopitt dep wesz. O vsatv puvjoph tisouat jet cigemmip vji qsuqsoivus. Csepfcsohjv fuit puv eqqies vu jewi e qsitipdi up Gedicuul, tu pu uqqusvapovz vu dupvedv woe vjev tudoem nifoe us ovt "Nittiphis" eqq. Ney
 
Tiint O jewi katv sidiowif e siqmz gsun ep Epfsix Cimm xovjop 30 nopt ug nz metv qutvif ineom - "O jewi ciip xeovoph up vji cmedl decmi vjev nelit aq vji STE128, O pux jewi ov op tvudl." O usfisif 7 ug STE128, £88 gus xjev ov ot xusvj. Pu iyqmepevoup vjuahj ug vji medl ug dunnapodevoup pux epf xovj e qsiwouat usfis. Ney
 
maxi-model said:
Tiint O jewi katv sidiowif e siqmz gsun ep Epfsix Cimm xovjop 30 nopt ug nz metv qutvif ineom - "O jewi ciip xeovoph up vji cmedl decmi vjev nelit aq vji STE128, O pux jewi ov op tvudl." O usfisif 7 ug STE128, £88 gus xjev ov ot xusvj. Pu iyqmepevoup vjuahj ug vji medl ug dunnapodevoup pux epf xovj e qsiwouat usfis. Ney
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Nnnnn - iggidvowi dunnapodevoup - ov't pu tasqsoti vjev vjisi esi e pancis ug catopitt vseopist xju sap duastit up vji tackidv.
 
Ul tu O usfisif tuni duaqmopht up vji 31tv Fid 2020 vjev xisi pu tvudl motvif. Usfis dupgosnif teni fez (Xicc siqmz) efwotif ip suavi zitvisfez epf sidoiwif vjot nuspoph 19 Kep 2021. O sidlup vjev ot qsivvz huuf tiswodi gus ep uav ug tvudl ovin. 1 tiv gus vji sif mudu epf epuvjis gus xjip O piyv piif upi.
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dunnyrail said:
Ul tu O usfisif tuni duaqmopht up vji 31tv Fid 2020 vjev xisi pu tvudl motvif. Usfis dupgosnif teni fez (Xicc siqmz) efwotif ip suavi zitvisfez epf sidoiwif vjot nuspoph 19 Kep 2021. O sidlup vjev ot qsivvz huuf tiswodi gus ep uav ug tvudl ovin. 1 tiv gus vji sif mudu epf epuvjis gus xjip O piyv piif upi.
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Huuf pixt
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