New Baguley Drewry
- Thread starter oldoak
- Start date
Tony Walsham
Manufacturer of RCS Radio Control.
As I understand it a lot, if not all of them, have been recalled to be fitted with a complete new chassis.
Apparently they were inadequately packed causing them to shift during transport resulting in damage to the steps at either end.
I guess the one good thing coming out of this fiasco will be the possibility of spare chassis's being available at a reasonable price after market.
Apparently they were inadequately packed causing them to shift during transport resulting in damage to the steps at either end.
I guess the one good thing coming out of this fiasco will be the possibility of spare chassis's being available at a reasonable price after market.
Funny you should bring this up Johnnie.
As I had not had much feed back to my post above.
I drove up to GRS on Saturday with the intention of picking up a yellow one.
I was told the stock was only suitable for 45mm & could not be re gauged to 32mm due to a manufacturing fault with the chassis. As I run 45 that was ok by me.
But when we tried the first on the shops test track! As a loco it would have made a great duck.
The GRS staff were great & we tried again with other stock. After 5 locos I left empty handed and very disappointed.
All had problems and [font="arial black,avant garde"]not[/font] the same problem ether.
The main one being the wheels moving from side to side & striking the rear steps,
most not all of which seem to be lose (& very delicate) anyway.
I can only assume they could be re fixed so many times.
As I say a very disappointing trip & adding in the cost of the petrol for a 240 mile round trip an expensive one as well.
If others have had the above experience, it will take a lot to recover.
As I had not had much feed back to my post above.
I drove up to GRS on Saturday with the intention of picking up a yellow one.
I was told the stock was only suitable for 45mm & could not be re gauged to 32mm due to a manufacturing fault with the chassis. As I run 45 that was ok by me.
But when we tried the first on the shops test track! As a loco it would have made a great duck.
The GRS staff were great & we tried again with other stock. After 5 locos I left empty handed and very disappointed.
All had problems and [font="arial black,avant garde"]not[/font] the same problem ether.
The main one being the wheels moving from side to side & striking the rear steps,
most not all of which seem to be lose (& very delicate) anyway.
I can only assume they could be re fixed so many times.
As I say a very disappointing trip & adding in the cost of the petrol for a 240 mile round trip an expensive one as well.
If others have had the above experience, it will take a lot to recover.
Bearing in mind that this is Accucraft's attempt to right the wrongs occurring with the MK1 version of this loco, this is a bit of a shocker. I was talking to a live steam enthusiast a couple of weeks ago and he was saying that he wouldn't be buying any more Accucraft locos after a number of problems with them. His opinion was that they are not tested when they arrive from China and that this exacerbated a poor quality control regime. It seems pretty obvious to me that somebody needs to address these sort of problems before their reputation is damaged beyond repair.
funandtrains
Registered
You would of thought that they would of learned after they had to rebuild the Viking chassis. I got one of the UK rebuilt versions and was glad that I didn't get it when it first came out!
Rhinochugger
Retired Oik
'Tis a shame when there's a UK outfit that people are wanting to support, and some of the products don't quite make the grade.
Mel's right - the lesson to be learned is about managing sub-contractors, especially those who are a few thousand miles away.
Mel's right - the lesson to be learned is about managing sub-contractors, especially those who are a few thousand miles away.
Very interesting. I got one posted to New Zealand (just the chassis) and the steps were broken off. John from Track Shack immediately posted off the replacement bolts to reinstall them. Wonderful service. He did allude to there being some transportation problems with the chassis. Having read this I hope it does go ok as it cost me in postage what you did in miles. 
:: In addition to that I have another one on the water that has already been R/C'd ready for me. I just hope it arrives unscathed having paid the same sum for postage.
:: In addition to that I have another one on the water that has already been R/C'd ready for me. I just hope it arrives unscathed having paid the same sum for postage.oldoak said:
I guess this thread is a bit like the 6 o'clock news, all the good stuff doesn't get reported. By way of balance the new Accucraft Peveril that has just gone out to customers has proved to be brilliant, just like Caledonia before her. Something like a 1% minor niggle rate, very small random issues for a couple of people very easily resolved.
As to the Baguley, well, a couple of issues have been identified that led to the decision being taken to re-manufacture the majority of the batch. New chassis will be with Accucraft UK for re-delivery to dealers in mid July. The new chassis features a step re-design that makes it impossible for any steps to foul the jackshaft crank pin. (This fouling of the pin has only been found on a small number of locos when the shaft is at full float to one side or the other). Additionally the new chassis is having standard Accucraft UK wheel profiles suitable for dual gauge running, the first batch to arrive had a special wheel profile for enhanced running on 45mm gauge track, but was not suitable for 32mm.
So yes, an expensive mistake for Accucraft, and no doubt frustration for customers who attempted a purchase from the first delivery. However everyone will have a loco fit for purpose later in the Summer and please be assured the finished product is not only a very solid loco but also great value for money.
Happy steamings,
John
As to the Baguley, well, a couple of issues have been identified that led to the decision being taken to re-manufacture the majority of the batch. New chassis will be with Accucraft UK for re-delivery to dealers in mid July. The new chassis features a step re-design that makes it impossible for any steps to foul the jackshaft crank pin. (This fouling of the pin has only been found on a small number of locos when the shaft is at full float to one side or the other). Additionally the new chassis is having standard Accucraft UK wheel profiles suitable for dual gauge running, the first batch to arrive had a special wheel profile for enhanced running on 45mm gauge track, but was not suitable for 32mm.
So yes, an expensive mistake for Accucraft, and no doubt frustration for customers who attempted a purchase from the first delivery. However everyone will have a loco fit for purpose later in the Summer and please be assured the finished product is not only a very solid loco but also great value for money.
Happy steamings,
John
Tony Walsham
Manufacturer of RCS Radio Control.
I think the actual manufacturing quality control was entirely satisfactory from the sample I have seen.
It appears that where they fell down was in the packaging.
It appears that where they fell down was in the packaging.
Trainman said:Very interesting. I got one posted to New Zealand (just the chassis) and the steps were broken off. John from Track Shack immediately posted off the replacement bolts to reinstall them. Wonderful service. He did allude to there being some transportation problems with the chassis. Having read this I hope it does go ok as it cost me in postage what you did in miles.
You battery R/C Baguley runs very well indeed Trainman, and has been personally packed by me with judicious alteration to the original packaging to prevent any undue strains on the steps. It will be fine and perhaps you will post your findings on receiving it for everyone's benefit.
Just so folk can understand this thing with the steps on the first batch, they are absolutely fine for normal handling and running, it was simply a packaging fault that led to all the load of an entire stack in a shipping container pushing down as sideload to the steps of the locos, I estimate a stack of locos as 40kg bearing down onto a step!
Happy steamings,
John
John
Zerogee
Clencher's Bogleman
Sandy said:
Funny, but true....
If there is any way that pressure (even unusual pressure from mis-stacking) on the outer box can be transferred to the item inside, then the packaging is wrongly designed. Mind you, few things can be 100% idiot-proof - I once had a pallet with a quarter-ton of casting alloy delivered to my workshop unit, and the muppet of a forklift driver who had loaded the lorry had placed my pallet squarely on top of some else's delivery of flouorescent lighting tubes.... surprise surprise, every single tube was crushed and smashed. Wouldn't have liked to be the courier trying to explain that one to the sender OR the recipient!
Jon.
Quite true Jon, and unfortunately that is exactly what happened, the packaging was wrongly designed. Simply a case of some polystyrene that should have been designed away so as not to place load onto part of the contents, a mistake, human error that no one spotted. To use Sandy's analogy part of the eggs were slightly bigger than the inside of the box, possibly survivable when there is just the one egg box, but no good when you stack them up!Zerogee said:
Normally Accucraft packing is very good indeed, I do expect the contents to come out in the same condition they went in and consideration is very much designed in for normal rough handling in transit.
Happy steamings,
John
Packaging is quite an art these days, even more so with odd shaped locos! I agree its a silly error, but I think Hornby had the same issues a few years ago. Indeed A mate runs 00 gauge and id be scared to take some of the new locos out of the box! In fact didn't a well known company have a few packaging issues at one point? I have to say I was never a fan of Accucraft at first. Ive got some of their W&L stock and getting more now the next batch of open wagons will have new running numbers). I borght a leader, and while i've not run it much its a fantastic engine. As you say John, bad news is what gets noticed.
Very pleased with mine. No problems so far.
Stuart
Stuart
Zerogee said:Stuart (Marshman) has one that he bought at a recent show, pics of it running here:
http://www.gscalecentral.net/m213843-p2
He seems pleased with it, and it certainly looks nice in the "red oxide" paint - Stuart, any comments about it yet, or even a review maybe....?
Jon.
E
Elmtree Line
Guest
My Accucraft Lawley runs a treat...
My Countess does not, been apart 4 times now for various "silly" problems. Bolts all loose, R/C not fitted properly (servo linkage bent around gas line pipe which rubs against pipeline so servo doesn't throw properly) servo linkage to reverser too long and catching on internal tank side, gas jet holder does not hold jet in place, when hot the jet works loose. Pressure gauge filled with water (Accucraft replaced free of charge) Turn the burner down and it just goes out.
Admittedly most of these problems would have been caused at the UK end by whoever fitted the R/C and I understand those people no longer do this work for Accucraft BUT its tainted my opinion. my next loco's will be Roundhouse which is s shame as Accucraft loco's look nice
My Countess does not, been apart 4 times now for various "silly" problems. Bolts all loose, R/C not fitted properly (servo linkage bent around gas line pipe which rubs against pipeline so servo doesn't throw properly) servo linkage to reverser too long and catching on internal tank side, gas jet holder does not hold jet in place, when hot the jet works loose. Pressure gauge filled with water (Accucraft replaced free of charge) Turn the burner down and it just goes out.
Admittedly most of these problems would have been caused at the UK end by whoever fitted the R/C and I understand those people no longer do this work for Accucraft BUT its tainted my opinion. my next loco's will be Roundhouse which is s shame as Accucraft loco's look nice