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EU Consumer Protection Law and Information Obligations***
12 May 2014 | 03:22PM EST
Under EU consumer protection law, business sellers who sell items over the internet to consumers must provide their customers with information about their business, their contact details and provide further details that may be important to complete the transaction prior to the conclusion of the contract.
Please note that eBay reserves the right to delete or block certain listings, which appear to not meet statutory requirements for online B2C Sale. This might especially apply to possible cases of invalid notifications about the consumer's withdrawal rights.
The following links will tell you everything you need to know:
When do EU Consumer protection laws apply?
When do I act as a business seller on eBay?
What information do I have to provide?
Where does this information have to be provided?
What happens if I do not comply with the law?
Regards,
The eBay Team
12 May 2014 | 03:22PM EST
Under EU consumer protection law, business sellers who sell items over the internet to consumers must provide their customers with information about their business, their contact details and provide further details that may be important to complete the transaction prior to the conclusion of the contract.
Please note that eBay reserves the right to delete or block certain listings, which appear to not meet statutory requirements for online B2C Sale. This might especially apply to possible cases of invalid notifications about the consumer's withdrawal rights.
The following links will tell you everything you need to know:
When do EU Consumer protection laws apply?
When do I act as a business seller on eBay?
What information do I have to provide?
Where does this information have to be provided?
What happens if I do not comply with the law?
Regards,
The eBay Team
