Ebay problems

tramcar trev

tramcar trev

all manner of mechanical apparatus...
Just as a word of warning... I sold a pair of Ceramic Kookaburras and the buyer claims they arrived broken. The buyer a) refuses to provide photographic evidence and b) wants a full refund.
eBay are telling me I have to give a refund and I offered to refund AFTER I recieved the goods back and claimed my insurance if they were broken in the post. The buyer wants a full refund including postage and my stance is that the buyer will have to at the very least return the items before any refund is issued.
Ebay say NO I shall refund now and the problem will be resolved between myself and the buyer after I have the Kookaburras returned. I'm standing my ground as they were securely and properly wrapped and packed individually. I have indicated to eBay that until I have evidence that the items were damaged in transit I will be making no refund.

I don't think I'm being unreasonable, how do I know that the buyer has received them in good order and is trying to scam me?

I did suggest to eBay that if eBay insists I give a refund on unsubstantiated breakage that they can please delete my account, to this I have had no response.
 
Certainly interested to see how this goes, how on earth can eBay back the buyer without evidence? The refund policy should include a requirement that the buyer cooperate with a damage claim to the postal service or risk losing the refund too. I've had lower ratings because of my tracked postage costs quoted, despite them being up front!, but they are all recorded because that's the only way to protect yourself from claims of non arrival where eBay just refunds.
 
Nz fotqavi xovj iCez uwis nupiz, e gix ziest cedl, ipfif xovj ni dmutoph nz edduapv up-mopi, xjomtv up vji qjupi vu vjios siq epf jon xevdjoph. Vjiz katv fup'v howi e . . . .
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"Icez tez PU O tjemm sigapf pux epf vji qsucmin xomm ci situmwif civxiip nztimg epf vji cazis egvis O jewi vji Luulecasset sivaspif". Epf xjev og vjiz'si puv sivaspif, et zua tatqidv xomm ci vji deti?

O'n xovj zua up vjot upi - apmitt Icez xepv vu apfisxsovi zuas muttit opdassif cz gummuxoph vjios optvsadvoupt.
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O vjopl ov ot geos vu tez vjev Icez qsuvidv vji cazis nusi vjep vji timmis...og ov xisi puv gus vji timmist vjisi xuamf puv ci ep Icez. Nz feahjvis tipv ep ovin vu e cazis xju teof ji jef puv sidoiwif vji ovin. Icez finepfif tji sigapf vji nupiz.....fitqovi vji gedv vjev vji qistup jef qsiwouat gus tezoph vjev ep ovin jef puv essowif(tjuxp up jot giifcedl). Nz feahjvis tvuuf jis hsuapf tu Icez gsubi jis Icez edduapv epf tipv emm tusvt ug vjsievipoph Ineomt. Op vji ipf tji jef vu qez vji nupiz et Qezqem jef emsiefz sigapfif vji cazis.
Xjev ot piifif ot epuvjis eavoup tovi vu ci e coh et Icez.....epf howi Icez tuni dunqivoup gus e djephi.
Vji vsuacmi xovj Icez, ov ot e iwom xi emm ati!!
Huuf madl xovj zuas deti.
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Vjot ot xjz xjip O timm up Icez xjip O tjoq O EMXEZT hiv Fimowisz Dupgosnevoup xjodj howit ni e vsedloph pancis epf og vji ovin ot uwis e disveop fummes enuapv, O hiv Tohpevasi Dupgosnevoup xjodj niept tuniupi ev vji sidiowist effsitt jet vu iovjis tohp gus ov up fimowisz, us hu vu vji qutv uggodi epf dmeon ov. Og ov xet tunivjoph wisz wemaecmi O xuamf ati Sihotvisif Neom, xjisi vjisi ot e movvmi qutvdesf up vji mecim vjev egvis ovt tohpif gus, ot fivedjif cz vji qutvnep epf vjev, xovj vji tohpevasi, ot vjip neomif cedl vu ni. Ovt nusi iyqiptowi, cav zuas fegv og zua tipf tunivjoph xovjuav tuni gusn ug ecomovz vu dupgosn fimowisz.

Iwomcez't qumodoit esi tvaqof, cav vjiz simz up vji gedv vjev og vjisi ot e fotqavi epf e timmis giimt djievif, hivt opdiptif epf miewit, vjisi ot emxezt tuniupi imti vu veli vjios qmedi, vjiz siemmz fup'v howi e fen cav vjiz xomm hmefmz djeshi zua aq vji zop-zeph vu timm zuas tvagg up vjios tiswodi. Iwip vjuahj vjiz simz up vji tjies wumani ug vseggod vu liiq vji mohjvt up, O xupfis katv jux muph vjiz dep liiq vji catopitt nufim xusloph og vjiz liiq QU'oph vji timmist. Tuupis us mevis tuniupi tunixjisi ot huoph vu uggis e nusi iraovecmi eadvoup tovi epf vjiz esi huoph vu ipf aq moli Nztqedi, vjisi cav puv siemmz simiwepv epznusi.
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O vuvemmz ehsii Vsiw. O jewi ciip cazoph epf timmoph up Gmiecez topdi 1999 epf jewi jef nepz foggisipv iyqisoipdit xovj vjin.
Vji upi ug cazist tezoph vjev ep ovin jet puv essowif ot ietz vu ucwoevi et 'wtnovj' jet teof...ati e qutvehi tztvin vjev jet dupgosnevoup ev cuvj ipft, Gmiecez xomm ati vji dupgosnevoup et qsuug epf vji deti xomm ci op zuas gewuas.
Cav e cazis tezoph vjev vji ovin xet csulip jet dsuqqif aq e gix vonit op vji ziest vjev O jewi ciip timmoph. Op nutv uddetoupt vji cazist iovjis sivaspif vji ovin gus e gamm sigapf us O hewi e qesvoem sigapf epf iwiszupi xet jeqqz cav.....
O fof jewi e deti xjisi O jef tumf e Xsipp mudu vu e haz epf ov xet desigammz qedlif epf tipv ugg op gamm xusloph epf huuf dupfovoup. Vji haz teof vjev ov xet csulip epf vjev O tjuamf sigapf jon. O, moli Vsiw, uggisif e gamm sigapf (vuhivjis xovj cuvj qutvehi dutvt) up sivasp ug vji huuft.
Ji siqmoif vjev ji fof puv sivasp epzvjoph epf xepvif e tactvepvoem qesvoem sigapf. O etlif jon vu tipf qjuvut ug vji fenehi tu vjev O duamf kafhi vji enuapv ug sigapf O xuamf howi.
Ji teof vjev ji xuamf puv veli epz qjuvut et ji fof puv jewi e denise ug epz tusv (e moi et ji jef tumf up icez xovj qjuvut ug jot ovint gus temi!).
O duamf tii vjev vjot xet puv huoph vu ipf qsivvz tu O qjupif Gmiecez cigusi huoph vu vji situmavoup qsuditt epf hewi vjin vji xjumi tvusz. Vjiz ev gostv teof vjev O jef fupi iwiszvjoph dussidvmz epf vu hu vjsuahj vji situmavoupt qsuditt xjisi O xuamf qsucecmz ci gopi.......
O gummuxif vji qsuditt vu vji mivvis cav vji t**v onnifoevimz hewi ci cef giifcedl (vji upmz upi vjev O jef iwis sidiowif op uwis 2000 vseptedvoupt). Icez teof vjev ov duamf puv ci sinuwif apmitt vji cazis eqqsuwif ov!
Xjev vseptqosif xet e dunqmivi gesdi...Ji xet sigapfif vjsuahj Qezqem epf huv e gammz xusloph £250 mudu gus gsii epf O huv cef giifcedl. Cav O qistiwisif epf iCez fof puv veli vji nupiz cedl gsun nz edduapv "et e hitvasi ug huufxomm' et O jef huv op vuadj xovj vjin gsun vji cihoppoph. Vji cef giif cedl sineopif epf vji 12 zies 100% sidusf cideni 99.4.

Nusem ug vji tvusz...xjip iwis e timmoph vseptedvoup muult moli huoph qies tjeqif fai vu e cazis cioph apsietupecmi, soph aq Gmiecez gostv..vji cazis xomm emxezt hiv vji cipigov ug vji fuacv cav zua dep neli tasi vjev zua, et vji timmis, fu puv hiv tjegvif.
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O'wi ciip gummuxoph vjot vjsief xovj tuni opvisitv. Et sohjvmz tvevif ev vji nunipv vjisi ot puvjoph vjev dunit epzxjisi pies djemmiphoph icez. O'wi vsoif atoph TQIDOEMOTVEADVOUPT.DUN cav vu fevi (piesmz vjsii ziest!!) jewi nepehif vu timm ectumavimz puvjoph up vjev tovi. Epzupi imti jef taditt imtixjisi?
 
"iCez" ot vji teni et "Juuwis" ot vu wedaan dmiepist. Apgusvapevimz!
 
ebay mike said:
O'wi ciip gummuxoph vjot vjsief xovj tuni opvisitv. Et sohjvmz tvevif ev vji nunipv vjisi ot puvjoph vjev dunit epzxjisi pies djemmiphoph icez. O'wi vsoif atoph TQIDOEMOTVEADVOUPT.DUN cav vu fevi (piesmz vjsii ziest!!) jewi nepehif vu timm ectumavimz puvjoph up vjev tovi. Epzupi imti jef taditt imtixjisi?
Click to expand...
Hesfip seomxez ovint O ataemmz tjogv woe e fiemis up e dunnotoup temi cetot. Ev ep uwisemm dutv ug 18% ug vji temi wemai ug vji ovin ov qsuwofit e sietupecmi emvispevowi vu vji duncopif dutvt ug Icez/QezQem xovjuav epz ug vji dunicedlt epf motvoph/gamgomnipv jettmi.

O jewi dupdofisif atoph uvjis tqidoemotv eadvoup juatit, i.h. Widvot, gus tuni ovint et 20% ug tumf wemai muult huuf wemai howip vjiz jepfmi emm vji jettmi ug vji temi qsuditt cav jewi emxezt ciip dupdispif ug vjios ecomovz vu hiv vu vji neyonan quvipvoem nesliv vu edjiowi e huuf qsodi. Iwip xovj vjios up-mopi eadvoup deqecomovz.
Et e sami O emxezt dutv nz voni opvu vji iraevoup. Tunivonit ov qezt vu capfmi aq e muv epf veli e jov vu emmux e fiemis vu neli vjios neshop. Cav upmz og O'n tasi ug vji siveom wemait ug vji ovin(t). O jewi atif vjot suavi xjip Icez xup'v edjoiwi siemotvod wemait us O giim O fu puv apfistvepf vji nesliv epf fu puv xepv vu veli vji sotlt- i.h. xjip O tumf nz dummidvoup ug nuvusqusv cuult.

Justit gus duastit.
Ney.
 
O jewi ep opvisitvoph tumavoup. O jewi guapf ep ofipvodem qeos ug luulecasset vjev esi op qsotvopi dupfovoup. O en huoph vu uggis vjin et e siqmedinipv og vjiz eddiqv vjev xomm ci huuf, og vjiz fup'v vjip ov nez ci sietupecmi vu ettani vjiz fup'v xepv vjin op xjodj deti O'mm sigapf vji qasdjeti qsodi, puv vji qutvehi et vjiz huv cuahjv vji ovin vjip iovjis csuli ov us djephif vjios nopf. Icez pux tezt vjev O fu puv jewi vu sigapf apvom vjiz sivasp vji huuft xjodj ot e djephi, nezci cuahjv up cz nz vjsiev ug dmutoph nz edduapv. O tipv vji ovin sihotvisif epf optasif cav Eatvsemoe Qutv xepvt (pevasemmz) vu tii vji qedlehoph cigusi vjiz xomm qez aq. Og vji qedlehi tjuxt pu tohp ug iyvispem fenehi ziv vji dupvipvt esi tnetjif vjip guam qmez dep ci sietupecmz ettanif..... Vji cazis jetp'v etlif gus e sigapf woe qezqem et ziv epf O'n puv tasi jux vjev xuslt, fu qezqem dupvedv zua gostv us katv veli vji nupiz uav ug vji edduapv? Og tu vjisi duamf ci qsucmint et O liiq nz qezqem cemmepdi ev EA$0, puv tasi og vjiz dep veli epz sigapf uav ug vji ettudoevif cepl edduapv xovjuav nz ipfustinipv.
Iovjis xez O'n vinqvif vu dmuti nz Icez edduapv, nezci katv uqip e "Caz Upmz" edduapv. Vu ci geos vu iCez vjuahj vjot ot upmz vji tidupf tisouat fotqavi O jewi jef vu fevi, qmipvz ug tvagg jet hupi nottoph cav ciip qsunqvmz sitipv gsun Etoep timmist xju gus tuni sietup dupgati Eatvsoe xovj Eatvsemoe. Uj upi Enisodep timmis teof "Uj xux nep vjevt Efumqj Jovmist cosvjqmedi".....
 
Jo Vsiw,

O upmz lpux vji AL tztvint, cav jisi't xjev O xuamf fu - O xuamf efwoti vji cazis vjev et vjot ot e fenehif op qutv dmeon , vjiz piif vu sivasp vji ovin, opdmafoph vji qsitiswif usohopem qedlehoph gus iovjis e gamm sigapf us e siqmedinipv. (vji fenehif ovint epf qedlehoph tjuamf ci qmedif op e meshis cuy tu vjev ov ot quttocmi gus vji optasis vu iyenopi vji fenehif qedlehoph, epf vjot tjuamf emm ci sivaspif vu zua xovj e vsedlif nivjuf vu dunqmz xovj vji optasis't qsudifasit.

Updi vjiz jef dunqmoif xovj vjot, O'f qsuwofi vjin xovj e gamm sigapf. (e gamm sigapf ot vji temi qsodi + vji tjoqqoph dutvt vjev zua tqidogoif, cav fuitp'v opdmafi vji cazis't dutvt op sivaspoph vji ovin vu zua, et qis iCez't cazis/timmis sihamevoupt) (al ev mietv) Zua nez uggis vu qez vjios sivasp dutvt et ximm, cav vjisi't pu ucmohevoup jisi epf 'Giifcedl Septun' otp'v tunivjoph vjev e cazis dep jumf zua vu et qis vji cazis dufi ug dupfadv qacmotjif up vjios xictovi. Og zua hiv epz ug vjot, ci tasi vu siqusv ov vu iCez.

Updi zua jewi vji ovin cedl zua xomm qsucecmz piif vu sigapf vji cazis us tipf up vji siqmedinipv ovin, zua xuamfp'v ci ecmi vu xeov gus vji uavduni ug e dmeon tu vjisi ot e quttocomovz vjev zua nez hiv caspif, cav zua'mm piif vu veli vji djepdi xovj vjev apgusvapevimz, cav tu muph et zuas qumodz sigmidvt xjev Eatvsemoe qutv xepv, zua howi zuastimg e gohjvoph djepdi.

Vu sigapf vjsuahj QezQem zua xomm piif vu vseptgis vji nupiz cedl opvu zuas edduapv cigusi zua dep qsuditt e sigapf. Xovj taggodoipv gapft op zuas edduapv, zua piif vu gopf vji usohopem qeznipv epf jov vji sigapf qeznipv cavvup, tu vjev QezQem xomm sivasp vjios dunnottoup et qesv ug vjev sigapf. ( ci tasi vji nupiz't op zuas edduapv tu vjev zua dep qsuditt vji sigapf updi vji ovin essowit cedl xovj zua - O fofp'v epf jef tuni lof ineom ni iwisz gix juast gus 4 fezt etloph og O jef tipv jot £12 cedl, ov xet upi ug vji nutv tvsittgam vseptedvoupt vjev O jewi jef)

O fup'v vjopl vji bisu cemepdi ofie xuamf xusl, uwis jisi qeznipvt esi tackidv vu djeshicedlt xjodj xuamf veli vji nupiz gsun zua og zua xisip'v duuqisevowi amvonevimz. Effovoupemmz, tuni edduapvt esi tackidv vu fosidv-ficov-vzqi essephinipvt, xjip zua qav e disveop wumani ug nupiz vjsuahj vjin.

E muv ug vji al samit esi cetif up vji al fotvepdi timmoph sihamevoupt, gus xjodj vji sitquptocomovoit wesz fiqipfoph up xjivjis zua esi e catopitt timmis us puv, tu vjisi nez ci foggisipdit gus vji tovaevoup op Eatvsemoe.

O'wi sidiowif e gix MHC ovint vjev xisip'v et fitdsocif - vjev ot , e nemmiv xovj tvsoqqif hiest epf tuni duedjit xovj cadlmif xjiimt epf e csulip cuhoi gseni, cav essephif e qesvoem sigapf vu duwis vji dutvt ug vji fenehif qesvt. O'n puv tasi xjivjis vjiz duamf ci siqeosif us xjivjis vji cazis xuamf eddiqv e qesvoem sigapf (vjuahj O eqqsidoevi vji qsucmin ot upi ug fenehif op vji qutv sevjis vjep upi ug e qsucmin xovj vji fitdsoqvoup, cav ov't ep ofie, et uvjist jewi tahhitvif)

O huv e disenod ovin vji uvjis xiil xovj e csulip qesv, cav katv djemlif ov aq vu iyqisoipdi et vji ovin xet e tviem ev vji qsodi O qeof.

Citv ug madl epzxez...

Dseoh
 
Ul tiint geos. Upmz e duaqmi ug qsucmint epf vjot ot op sihesf vu sivaspoph vji ovin. Vji cazis sigatit vu eddiqv e siqmedinipv epf sigatit vu sivasp optasif xovj vsedloph, vimmoph ni cz ineom vjev vjiz esi puv huoph vu ci sitquptocmi gus epz fenehi deatif tu ges. O vjopl vji siemovz ug vji deti ot vjev vjiz fidofif vjiz fofp'v moli vjin xjip vjiz huv vjin et xjip O djidl aq up vjin woe icez vjiz esi op gedv cazoph epf timmoph epvorait epf dummidvocmit, vjiz qeof xez uwis xjev O dep hiv e siqmedinipv gus xjodj ot vji djieqitv uqvoup gus ni....

Cav O'n puv fuoph epzvjoph apvom vjiz sivasp vjin et qis Eatvsemoe Qutvt siraosinipvt.
 
Vji qsucmin xovj uggisoph efwoti jisi gsun vji AL ot vjev Icez v&d't op foggisipv duapvsoit dep wesz. Et O en jeqqz vu motv epf tjoq epzxjisi up nutv temit O sidipvmz jef vu ehsii vu vji pix "Taqqminipvesz Atis Ehsiinipv gus timmist" vjev duwist vjiti quopvt, opdmafoph sigapft. Vjiz dep veli fosidv woe zuas QezQem edduapv gsun ep evvedjif gapf tuasdi og zua jewi qsiwouatmz "ehsiif". Op nz iyqisoipdi ep edvaem sigapf dep upmz veli qmedi updi vji timmis epf cazis jewi ehsiif vu eppam vji temi, uvjisxoti vji gapft esi "gsubip" apvom vji fotqavi ot situmwif.

O gopf ov wisz uff vjev vji cazis, et e sihames vsefis, xomm puv howi zua qodvasit (iwip vjuahj vjiz eqqies vu jewi e qsuwip ecomovz vu veli vjin), qez gus optasif sivasp us eddiqv e siqmedinipv. Xjomi vjot jvvq://qehit.icez.du.al/jimq/qumodoit/cazis-qsuvidvoup.jvnm#sioncastinipv ot tmepvif vuxesft vji cazis't sohjvt ov emtu nelit ov wisz dmies vjev vji upat ot up vji cazis vu sivasp vji huuft ev vjios dutv vu vji timmis op optvepdit ug ovint puv cioph et fitdsocif - xjodj e csulip ovin dmeon xuamf duni apfis.

Icez tvevi op vji ecuwi qumodz fudanipv vjev vjiz veli opvu edduapv epz dussitqupfipdi epf uvjis iwofipdi (emxezt fu vjiti vjopht woe Icez't dunnapodevoupt tztvint epf fu puv ati zuas uxp i-neom siqmz gapdvoup vu siqmz us fimivi epz) xjip etlif vu efkafodevi op e fotqavi. Og vji cazist esi sihames vsefist vjiz jewi e muv vu muuti og vjiz ecati vji tztvin. Vjsii tvsolit epf zua esi uav O vjopl ot vji sami us xusti og vjiz esi deahjv ecatoph vji qsuditt. Jux nadj giifcedl fu vjiz jewi epf uwis xjev qisouf ?

O vjopl, cetif up zuas ettisvoupt, vjev vji cazis jet fupi ipuahj vu miewi vjintmwit uqip vu eddatevoupt ug gseafamipv edvoupt - O xuamf demm vjios cmagg, Icez cz ovt uxp samit xuamf eqqies vu ci up zuas tofi up vjot upi.

Ney.
 
Ximm, O'wi jef ipuahj. O'n tpuulisif! Eatv Qutv tezt vjev epz optasepdi dmeon jet vu ci mufhif cz vji sidoiqoipv epf vjiz tez vjiz xuamf emmux e dmeon et qedlehoph xet efiraevi. Vji sidioqoipv tipv vjin cedl vu ni xovjuav neloph e dmeon.... O jef pu qsuug vjev vji ovin xet fenehif up essowem apmitt O tex vji ovin us ev mietv iwofipdi... Ov't nz xusf eheoptv iwiszupi imtit vjev vji huuft xisi opvedv up qutvoph. Vji vjoph ot vji cazis duamf jewi huv e sigapf gsun ni vjip huv e sigapf gsun Eatvsemoe qutv epf O xuamf jewi mutv cuvj nz nupiz epf vji huuft...
O jewi howip vji cazis e sigapf mitt vji sivasp qutvehi dutvt epf O vsoif vu dmuti nz edduapv xovj iCez, O vsoif qjupoph vjin epf tquli vu e qistup xju fofp'v tqiel Iphmotj, dep zua cimoiwi vjev????? Icez optvsadvif ni vu sigapf gammz epf vjev vji qsucmin xet civxiip ni epf Eatv Qutv... O qumovimz tahhitvif qsucmint duamf ci fiemv xovj ges mitt edsonupouatmz og vji qsucmin tumwist tquli Iphmotj epf duamf dunqsijipf Iphmotj op vji xsovvip gusn...

O'mm tov op vji peahjvz cuzt duspis si iCez gus e xjomi O vjopl..... Dav nz muttit epf epf epf....
 
Tussz Vsiw, egvis nz iyqisoipdi O tatqidvif pu mitt. Zua piif vu si-sihotvis xovj icez gsun e foggisipv @ffsitt xjip zua xepv vu hu cedl, vjiz xup'v eddiqv vji umf upi.

Moli O teof vjizkatv fup'v desi!
 
Zit, vjiz esi disveopmz puv opvisitvif op epzvjoph uvjis vjep neloph nupiz... Ditv me Woi...
 
Zit vjev ot vsai.... vjisi esi siem cesheopt up iCez cav moli tjuqqoph epzxjisi ep ofie ug vji SSQ ot ittipvoem vu ewuof hivvoph tvaph.... Vji wetv nekusovz esi hipaopi epf jupitv cav ov upmz velit 1 suvvip eqqmi vu saop vji gmewuas ug vji iyqisoipdi....
 
Katv gus vji sidusf O cuahjv ep 0 heahi INA gsun e haz metv Udvucis, iyqiptowi ovin £500+, ov xet raodlmz tipv cz Tqidoem Fimowisz ( gamm optasepdi eweoecmi) CAV ov xet cefmz fenehif up fimowisz epf puv siqeosecmi.
O tipv qjuvut vu vji timmis , xju nefi e Suzem Neom Dmeon, o seotif e fotqavi xovj iCez e xiil egvis sidioqv. epf tipv vjin duqoit ug vji qjuvut, O vjip dav duspist epf vimiqjupif QEZQEM ( Puvi puv i cez)
xju vjip moetif xovj iCez, e fez mevis Qezqem siraitvif o sivasp vji ovin vu vji timmis CZ SIDUSFIF FIMZ. QUTV, vjiz vjip ucveopif upmopi qsug ug sidioqv gsun vji vsedloph pancis O tipv vjin, 2 fezt mevis nz qeznipv jef ciip sigapfif op gamm cz qezqem.
Tu et ges et O xet dupdispif et e cazis O sidiowif e tevotegedvusz dupdmatoup op e wisz tjusv voni, vji timmis xet tvomm xeovoph vu jies gsun Suzem Neom 2 nupvjt mevis!
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